Team Presence & Online Status
See which team members are online and actively monitoring.
Team Presence & Online Status
Agency Plan Feature
See at a glance which team members are currently online and actively monitoring your sites.
How It Works
- Team member avatars appear in the sidebar with status indicators
- Green dot — Currently active in LemWatch
- Yellow dot — Idle (no activity in 5+ minutes)
- Grey dot — Offline
Why It Matters
- Know who's available to respond to incidents
- Avoid duplicate work when multiple team members are online
- Coordinate shift handoffs with confidence
- Identify coverage gaps during off-hours
Where to See It
- Sidebar — Team member avatars with status dots
- Team page — Full list with last active timestamps
- Incident view — See who else is looking at the same incident
Privacy
- Presence is only visible to members of your organisation
- Individual team members can set themselves as "Away" manually
- Activity details (which pages they're viewing) are not shared