Privacy Policy

    Last updated: December 22, 2025

    1. Introduction

    Welcome to Lemwatch ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website monitoring service.

    By using Lemwatch, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the service.

    2. Information We Collect

    2.1 Account Information

    When you create an account, we collect:

    • Email address
    • Password (stored in encrypted form)
    • Display name (optional)

    2.2 Google Sign-In Data

    Important Disclosure: When you choose to sign in with Google, we receive the following information from your Google account:

    • Email address - Used to identify your account
    • Profile name - Used to personalize your experience
    • Profile picture URL - Used to display your avatar

    We only use this information for authentication and account creation purposes.We do not access your Google Drive, Gmail, Contacts, Calendar, or any other Google services. We do not post to your Google account or access any additional data beyond what is listed above.

    2.3 Service Usage Data

    When you use Lemwatch, we collect:

    • Website URLs you add for monitoring
    • Monitoring check results and history
    • Alert preferences and notification settings
    • Activity logs within the application

    2.4 Technical Data

    We automatically collect certain technical information:

    • IP address
    • Browser type and version
    • Device type
    • Usage patterns and feature interactions

    3. How We Use Your Information

    We use the information we collect for the following purposes:

    • Authentication: To verify your identity and manage your account access
    • Service Delivery: To monitor your websites and provide performance reports
    • Notifications: To send you alerts about your monitored sites (uptime, performance, SEO, security)
    • Service Improvement: To understand how users interact with our service and improve functionality
    • Support: To respond to your inquiries and provide customer support
    • Security: To detect, prevent, and address technical issues and fraudulent activity

    4. Data Storage and Security

    Your data is stored securely using Supabase, a trusted cloud infrastructure provider. We implement industry-standard security measures including:

    • Encryption of data in transit (TLS/SSL)
    • Encryption of data at rest
    • Row-Level Security (RLS) policies to ensure data isolation
    • Regular security audits and monitoring
    • Secure password hashing using industry-standard algorithms

    5. Data Sharing and Disclosure

    We do not sell, rent, or trade your personal information to third parties.

    We may share your information only in the following circumstances:

    • Service Providers: With trusted third-party services that help us operate our platform (e.g., Supabase for hosting, email providers for notifications)
    • Legal Requirements: When required by law or to respond to legal process
    • Protection: To protect our rights, privacy, safety, or property

    6. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account at any time.

    Upon account deletion:

    • Your personal information will be permanently deleted
    • Monitoring data associated with your account will be removed
    • Some aggregated, anonymized data may be retained for analytics purposes

    7. Your Rights

    You have the following rights regarding your personal information:

    • Access: Request a copy of the personal data we hold about you
    • Correction: Request correction of inaccurate personal data
    • Deletion: Request deletion of your account and personal data
    • Export: Request a portable copy of your data
    • Withdraw Consent: Revoke Google Sign-In access at any time through your Google account settings

    To exercise any of these rights, please contact us at privacy@lemwatch.com.

    8. Cookies and Tracking

    We use essential cookies to maintain your session and preferences. These cookies are necessary for the service to function properly. We do not use tracking cookies for advertising purposes.

    9. Children's Privacy

    Lemwatch is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

    10. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable law.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

    12. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us: