The ultimate guide to
clearing your cache
Sometimes your browser shows you an old version of a website. Clearing the cache fixes it. We've written easy steps for every major browser and phone — no tech-speak. Most people are done in under a minute.
The 1-click reset clears LemWatch's saved files, unregisters the Service Worker, and reloads. It won't log you out. The full reset opens a standalone recovery page — use it if the in-app reset hasn't worked.
Try this first — it works 90% of the time
On the page that looks wrong, press these keys at the same time:
This is called a "hard refresh." It reloads the page and skips the saved files for that one page. If the problem is still there, follow the steps below for your browser.
Pick your browser or device
Find yours below and follow the numbered steps.
Google Chrome
Most people on Windows, Mac, or Linux
- 1Click the three dots (⋮) in the top-right corner.
- 2Hover over 'Delete browsing data' (newer Chrome) or click 'More tools' → 'Clear browsing data'.
- 3At the top, switch to the 'Basic' tab.
- 4Set the time range to 'Last hour' (or 'All time' if the problem is older).
- 5Tick only 'Cached images and files'. Untick the rest to keep your history and stay logged in.
- 6Click 'Delete data' (or 'Clear data').
- 7Close the tab and reopen LemWatch.
Safari (Mac)
Mac users on the built-in browser
- 1Open Safari.
- 2In the top-left menu bar, click 'Safari' → 'Settings…'.
- 3Click the 'Advanced' tab.
- 4Tick the box 'Show features for web developers' at the bottom.
- 5Close the Settings window.
- 6In the top menu bar, click 'Develop' → 'Empty Caches'.
- 7Reload the page with Cmd + R.
Mozilla Firefox
People who chose Firefox on purpose
- 1Click the three lines (☰) in the top-right corner.
- 2Click 'Settings'.
- 3Click 'Privacy & Security' on the left.
- 4Scroll to 'Cookies and Site Data' and click 'Clear Data…'.
- 5Tick 'Cached Web Content' only. Leave 'Cookies and Site Data' unticked to stay signed in.
- 6Click 'Clear', then confirm with 'Clear Now'.
Microsoft Edge
Windows users on the default browser
- 1Click the three dots (…) in the top-right corner.
- 2Click 'Settings'.
- 3On the left, click 'Privacy, search, and services'.
- 4Under 'Delete browsing data', click 'Choose what to clear'.
- 5Set the time range to 'Last hour'.
- 6Tick only 'Cached images and files'.
- 7Click 'Clear now'.
Brave
Privacy-focused users
- 1Click the three lines (☰) in the top-right corner.
- 2Click 'Settings'.
- 3On the left, click 'Privacy and security' → 'Clear browsing data'.
- 4Set the time range to 'Last hour'.
- 5Tick only 'Cached images and files'.
- 6Click 'Clear data'.
Arc Browser
Mac and Windows users on Arc
- 1In the top menu bar, click 'Arc' → 'Settings…' (or press Cmd + ,).
- 2Click the 'Privacy' tab.
- 3Scroll to 'Clear browsing data' and click 'Choose what to clear'.
- 4Pick 'Last hour' from the time range.
- 5Tick only 'Cached images and files'.
- 6Click 'Clear data'.
Vivaldi
Power users who love customisation
- 1Click the Vivaldi logo (top-left) → 'Tools' → 'Delete Browsing Data…'.
- 2Set the time range to 'Last Hour'.
- 3Tick only 'Cache'.
- 4Click 'Delete'.
Opera & Opera GX
Opera and Opera GX users
- 1Click the Opera logo (top-left) and choose 'Settings' (or press Alt + P).
- 2On the left, click 'Privacy & security'.
- 3Click 'Clear browsing data'.
- 4Set the time range to 'Last hour'.
- 5Tick only 'Cached images and files'.
- 6Click 'Clear data'.
DuckDuckGo (Desktop)
Privacy-first browser users on Mac and Windows
- 1Click the three dots (…) in the top-right corner.
- 2Click 'Settings' → 'Cookie Pop-Up Manager & Other Data'.
- 3Click 'Manage Browsing Data'.
- 4Click 'Clear All Data'.
- 5Confirm by clicking 'Clear Data'.
Zen Browser
Firefox-based minimalist browser fans
- 1Click the menu (≡) in the top-right.
- 2Click 'Settings' → 'Privacy & Security'.
- 3Scroll to 'Cookies and Site Data' and click 'Clear Data…'.
- 4Tick only 'Cached Web Content'.
- 5Click 'Clear'.
Orion (Mac)
WebKit-based browser with extension support
- 1In the top menu bar, click 'Orion' → 'Settings…'.
- 2Click the 'Privacy' tab.
- 3Click 'Clear Browsing Data…'.
- 4Tick only 'Cached Files and Images'.
- 5Click 'Clear'.
Tor Browser
People browsing the Tor network
- 1Click the broom icon ('New Identity') in the toolbar.
- 2Confirm to wipe all cookies, cache, and history for your current session.
- 3Tor will restart with a clean slate.
Yandex Browser
Yandex users on Windows or Mac
- 1Click the three lines (≡) in the top-right.
- 2Click 'History' → 'Clear history'.
- 3Set the time range to 'Last hour'.
- 4Tick only 'Cached files'.
- 5Click 'Clear'.
Shortcut cheatsheet
Every keyboard shortcut you might need, in one place.
| Action | Windows / Linux | Mac |
|---|---|---|
| Hard refresh (skip cache for this page) | Ctrl + Shift + R | Cmd + Shift + R |
| Hard refresh — alternative | Ctrl + F5 | Cmd + Option + R |
| Open clear-data dialog (Chromium) | Ctrl + Shift + Delete | Cmd + Shift + Delete |
| Open clear-data dialog (Firefox) | Ctrl + Shift + Delete | Cmd + Shift + Delete |
| Open developer tools | F12 | Cmd + Option + I |
| Open Network tab (for cache testing) | Ctrl + Shift + I → Network | Cmd + Option + I → Network |
| New private / incognito window | Ctrl + Shift + N | Cmd + Shift + N |
| Empty caches (Safari, Develop menu on) | — | Cmd + Option + E |
Try these in order
Most issues are fixed by step 1 or 2. Don't skip ahead.
- STEP 1
Hard refresh the page
Press Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the broken page.
- STEP 2
Open in a Private / Incognito window
If the page looks right in private mode, your normal browser still has old files saved. Clear the cache there.
- STEP 3
Clear the cache from settings
Use the steps above for your browser. Tick only 'Cached images and files' to stay logged in elsewhere.
- STEP 4
Close the browser fully and reopen
Don't just close the tab — quit the whole app, then open it again. On Mac use Cmd + Q. On Windows close every window.
- STEP 5
Unregister the Service Worker
Modern web apps can install a Service Worker that caches in the background. Use our 1-click reset at the top of this page, or open Dev Tools → Application → Service Workers → Unregister.
- STEP 6
Restart your device
Old fashioned but it fixes things. Network and DNS caches reset on reboot.
- STEP 7
Email support
If none of the above work, send us a quick note. Tell us your browser and what you're seeing — we'll fix it fast.
Advanced cache clearing
When the basics aren't enough — DNS, Service Workers, and dev-tools tricks.
Flush your DNS cache
Use this if a site won't load at all, not for visual bugs.
Windows (Command Prompt)
ipconfig /flushdns
Mac (Terminal)
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
Linux (systemd)
sudo systemd-resolve --flush-caches
iPhone / Android
Toggle Wi-Fi off and on, or enable Airplane Mode for 10 seconds.
Dev Tools: nuke everything
Chromium browsers (Chrome, Edge, Brave, Arc, Opera).
- 1Right-click the page → 'Inspect' (or press F12).
- 2Click the 'Application' tab.
- 3On the left, click 'Storage'.
- 4Tick everything (cookies, cache, service workers, IndexedDB).
- 5Click 'Clear site data'.
- 6While Dev Tools is open, right-click the reload button → 'Empty Cache and Hard Reload'.
What actually happens when you clear your cache?
Your browser keeps three different "caches" for every site you visit:
- •HTTP cache — saved images, scripts, and fonts. Cleared by "Cached images and files".
- •Service Worker cache — used by web apps to load instantly. Survives a normal refresh. Use the 1-click reset to wipe it.
- •DNS cache — your computer remembers which server a website lives on. Only matters if a site fails to load.
When LemWatch ships an update, every file gets a new fingerprint (e.g. index-Bk64_M71.js). Most of the time you get the new version automatically. You only need to clear the cache when an old HTML file or an old Service Worker is hanging on.
Quick answers
14 of the most-asked questions, answered in plain English.
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