Incident Management

    AI incident summaries

    Plain-English summaries of every incident — what happened, what changed, and the likely cause — generated the moment an alert fires.

    Updated 2026-07-10
    1 min read
    ai
    incidents
    summaries

    Quick answer#

    Every incident gets a 2–3 sentence AI summary pinned to the top: what triggered, which check, which region, and the closest recent change (deploy, DNS, cert).

    What the summary includes#

  1. The specific check that failed (HTTP 5xx, SSL expiry, DNS mismatch…)
  2. Regions and time window
  3. Recent changes correlated within 30 minutes
  4. Suggested next step (link to a troubleshooting article)
  5. Where to find it in Lemwatch#

    Incident detail → Summary. Also posted to Slack / email alerts when integration is on.

    How to trust it#

  6. Every claim links to underlying evidence (raw check logs, DNS diff, deploy hook)
  7. Confidence badge shows Low / Medium / High
  8. Low-confidence summaries are marked "unverified — investigate manually"
  9. FAQ#

    Which model powers it?#

    Lemwatch AI Gateway — model choice is abstracted; upgrades happen server-side.

    Does it count against my AI quota?#

    Yes — see AI usage and quotas.

  10. AI root-cause analysis
  11. Autopilot overview
  12. Alert transparency and evidence
  13. Was this article helpful?