Custom Webhook Integration

Send alert data to any HTTP endpoint via custom webhooks. Slack and Discord URLs are auto-routed when used in escalation steps.

Custom Webhook Integration

Pro Plan and Above

Send alert data as JSON payloads to any HTTP endpoint — perfect for connecting to tools that don't have a native integration.

Setup

1. Go to Settings → Notifications → Webhooks
2. Click "Add Webhook"
3. Enter the endpoint URL
4. Optionally add custom headers (e.g., authentication tokens)
5. Choose which alert types trigger the webhook
6. Send a test payload to verify

Payload Format

Use in escalation policies

When you add a step to an escalation policy and paste a webhook URL into the Recipient field, we auto-detect the destination:

• URLs containing hooks.slack.com → routed to the Slack webhook channel
• URLs containing discord.com/api/webhooks → routed to the Discord channel
• Any other https:// URL → posted as a generic webhook

That means one escalation step can target any of those three without extra setup. See Escalation step channels for the full routing matrix.

Use Cases

• Trigger CI/CD pipelines on performance degradation
• Log alerts to your own database
• Send to custom Slack bots with enriched context
• Integrate with internal incident management tools