What happens when an integration fails to deliver?

Lemwatch retries failed webhook deliveries up to 5 times with exponential backoff, then marks the channel as degraded and emails the org owner.

Quick answer

On a non-2xx response Lemwatch retries the delivery 5 times with exponential backoff (30s → 15min). If all retries fail the channel is marked degraded, and the org owner receives an email with the failing endpoint and the last error.

Retry schedule

  1. Attempt 1 — immediate
  2. Attempt 2 — +30 seconds
  3. Attempt 3 — +2 minutes
  4. Attempt 4 — +5 minutes
  5. Attempt 5 — +15 minutes

Where to find it in Lemwatch

Settings → Integrations → Delivery Log — every attempt, status code, and response body.

FAQ

Do you retry 4xx errors?

No — 4xx means your endpoint rejected the payload; fix the config and re-test.

Can I replay a failed delivery?

Yes — click Replay on any log row.

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