Alerts & Notifications

    Default vs Per-Site Channels

    How LemWatch picks which channel and recipient to use for each alert.

    Updated 2026-06-11
    1 min read
    notifications
    defaults
    per-site

    Default vs Per-Site Channels#

    Every alert resolves its destination using this precedence:

    1. Per-site override            (Edit Site → Notifications)
2. User default channels        (Settings → Notifications → Default Channels)
3. Organisation default channels (Settings → Notifications, owner/admin only)

    A channel is "used" when:

  1. The toggle is enabled, AND
  2. The recipient (email / webhook URL / chat ID) is filled in and passes validation.

    3. Examples#

  3. You enable Slack globally with #alerts. Site shop.example.com has its own Slack override pointing at #shop-oncall → all alerts for that site go to #shop-oncall; every other site uses #alerts.
  4. You leave the per-site notification email blank → alerts go to your account email.
  5. You set a per-site Telegram chat ID but leave the bot token blank → LemWatch falls back to the default Telegram bot/chat.

    6. Per-site notification email#

    Each site can ship alerts to a different email address (handy for clients). Set it under Edit Site → Notifications → Notification email. Leave blank to inherit.

    Testing#

    Use the Send test button next to each channel to fire a real payload through the same delivery path used for incidents.

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