---
title: "Custom Webhook Integration — Lemwatch Help"
description: "Send alert data to any HTTP endpoint via custom webhooks. Slack and Discord URLs are auto-routed when used in escalation steps."
canonical: "https://lemwatch.com/help/webhook-integration"
source: "https://lemwatch.com"
---

# Custom Webhook Integration

> Send alert data to any HTTP endpoint via custom webhooks. Slack and Discord URLs are auto-routed when used in escalation steps.

## Custom Webhook Integration

### Pro Plan and Above

 Send alert data as JSON payloads to any HTTP endpoint — perfect for connecting to tools that don't have a native integration.

### Setup

- Go to Settings → Notifications → Webhooks

- Click "Add Webhook"

- Enter the endpoint URL

- Optionally add custom headers (e.g., authentication tokens)

- Choose which alert types trigger the webhook

- Send a test payload to verify

### Payload Format

### Use in escalation policies

 When you add a step to an [escalation policy](https://lemwatch.com/help/escalation-policies) and paste a webhook URL into the **Recipient** field, we auto-detect the destination:

- URLs containing hooks.slack.com → routed to the Slack webhook channel

- URLs containing discord.com/api/webhooks → routed to the Discord channel

- Any other https:// URL → posted as a generic webhook

 That means one escalation step can target any of those three without extra setup. See [Escalation step channels](https://lemwatch.com/help/escalation-step-channels) for the full routing matrix.

### Use Cases

- Trigger CI/CD pipelines on performance degradation

- Log alerts to your own database

- Send to custom Slack bots with enriched context

- Integrate with internal incident management tools


## Related

- [Help centre](https://lemwatch.com/help)
- [Setting Up Alerts](https://lemwatch.com/help/alert-setup)
- [API Authentication](https://lemwatch.com/help/api-authentication)
- [Escalation Step Channels](https://lemwatch.com/help/escalation-step-channels)
- [Escalation Policies](https://lemwatch.com/help/escalation-policies)
- [Changing Your Plan](https://lemwatch.com/help/changing-plan)
- [Lemwatch pricing](https://lemwatch.com/pricing)
- [How do I white-label Lemwatch for my clients?](https://lemwatch.com/help/white-label-branding)